Shipping policy
Shipping Information
We ship worldwide!
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United States: Orders ship from Salt Lake City, Utah, or Cincinnati, Ohio, via USPS/UPS SurePost® and take 4-7 business days.
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United Kingdom & Europe: Orders ship from Spain/Belgium/Asia and take 4-7 business days. Custom duties are included, with no extra charges for you.
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Canada: Orders ship from Asia via FedEx and take 4-9 business days. Custom duties are included, with no additional charges.
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Australia: Orders ship from Perth/Asia, and take 4-7 business days. Custom duties are included, with no extra charges.
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Asia: Orders ship from Asia and take 3-7 business days. Custom duties are included, with no additional charges.
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Rest of the World: Orders ship from Asia and take 4-12 business days. Custom duties are included, with no additional charges.
Insured Shipping: If your package is lost or missing, we will investigate and replace it if you’ve purchased insured shipping. Without insured shipping, we cannot guarantee a replacement.
Returns
We're confident you'll love Avenero products! If you're not satisfied, let us know within 30 days of receipt, and we'll help you return or exchange the product for a full refund.
Please note that we do not accept returns or exchanges on opened or used products.